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The customer is responsible for freight charges associated with warranty parts. The factory warranty covers parts for factory defects and material workmanship only and does not include labor.
If you search with Product Find, you will be direct to your products relevant pages. All current product manuals, parts breakdowns, performance charts etc. are available on our website. In the drop down boxes you will find the information there.
For Condensing Units – When facing the unit, it is on the right hand side underneath the silver data label, it is the second barcodes labeled Serial#xxxxxxxxxxxxxxxxxxxx.
For Air handlers – Serial number is on the face of unit underneath the silver data label, it is the second barcodes labeled Serial#xxxxxxxxxxxxxxxxxxxx.
For Cassettes – It is inside the cassette unit. Remove the filter panel and it is underneath the silver data label, it is the second barcodes labeled Serial#xxxxxxxxxxxxxxxxxxxx.
For Fan Coils – When facing the unit, it is on the right hand side of refrigerant line on the panel and underneath the silver data label, it is the second barcodes labeled Serial#xxxxxxxxxxxxxxxxxxxx.
For Highwall units – when facing the units, can be either on the right hand side of the unit or underneath the unit itself. The serial number is underneath the silver data label, it is the second barcodes labeled Serial#xxxxxxxxxxxxxxxxxxxx.
For Floor Ceiling units – When facing the unit, it is on the right hand side and serial number is underneath the silver data label, it is the second barcodes labeled Serial#xxxxxxxxxxxxxxxxxxxx.
We only sell to Factory Authorized ComfortStar Wholesale Distributors. Contact us for the Factory Authorized Wholesale Distributor nearest you by clicking on the “Contact” Button.
All Parts Breakdowns, Manuals, Submittals, etc. are available. Search with Product Find or from “Our Products”. There will be section titled SPARE PARTS from the drop down boxes.
By clicking on the “Contact” button you can inquire as to the Authorized ComfortStar Wholesale Distributor nearest you.
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